Customer service really is our top priority. You can shop with confidence. We work very hard to ensure that you are satisfied with your purchase.

RETURN OR EXCHANGE OF REGULAR ITEMS

Return or exchange of items will gladly be accepted if the product is faulty, unfit for purpose or does not match the sample or description.
We will offer you a repair, exchange or refund. Some items will require the manufacturers confirmation of fault before processing.

A restocking fee of up to 20% may apply to returned goods if you simply have 'changed your mind' within 14 days.
Items must be returned in original packaging with all instruction manuals and accessories included.
Delivery or Postage costs are non-refundable.

RETURN OR EXCHANGE OF CUSTOM MADE ITEMS

Custom made items are non-returnable or refundable due to a change of mind.
These include custom made seat covers, Window Sox, Dash Mats and custom made floor mats.

FREE POST: Items covered under a Free Post promotion:

Initial postage is paid for by Accessories Online to Aus Post with no charge to you.
Any subsequent re-postage / re-post / due to incorrect address details supplied or failure to collect from Post Office / Return To Sender will be charged at cost to re-send a second time.

WARRANTY AND SERVICE

All products sold by Accessories Online are covered by manufacturers warranties. Accessories Online does not guarantee the functionality or compatibility of product.
We do not accept any liability beyond what we have stated and do not accept any liability for consequential loss.

PRICING AND PRODUCT INFORMATION

All prices include GST and are listed in Australian Dollars only. There may be in some circumstances, minor variations to products or packaging (not affecting their use or design) compared to photographs. Errors and omissions excepted. Whilst every effort is made to ensure accuracy, we reserve the right to refuse a sale due to incorrect description or pricing. Although our staff can offer professional advice, they cannot confirm or guarantee product compatibility to your vehicle.